I have been going there for 20 years to the same person her name is Rae. She’s amazing. Honest about everything and won’t try to upsell you. Ryan Nov 21, 2025
My girlfriend and I just LOVE coming here! Piper and Dan are an absolute Joy and Pleasure to work with. They are so helpful and knowledgeable at their jobs. We live in the Minneapolis/St. Paul metro and have gone to other R&H Jeweler stores in the metro area and the Rochester store is the one we keep coming back to. Totally worth the extra drive to work with Piper and Dan! We highly recommend everyone to go here. I am looking forward to a continued relationship with this store in making our special day all the more unique and special! Thank you so very much Piper & Dan! Blaine Nov 15, 2025
Love The customer experience that I get here! The employees are always amazing! I love the variety of jewelry as well. I’ve never had a bad experience in the last 10 years of me shopping here. I have bought multiple jewelry pieces here & I do have warranty on all my jewelry as well, so that my jewelry is always taken care of. Rayven Jun 20, 2025
Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025