Beautiful Gifts & Great Protection

What's covered† and what are the benefits of a jewelry protection plan?

• Unlimited professional cleaning at any Rogers & Hollands or Ashcroft & Oak location
• Continuous coverage with NO required in-store inspections
• Coverage remains active when traveling or relocating internationally
• No coverage delays - Coverage begins on purchase date
• Lifetime ring sizing*
• No wedding band size exchange fees, on materials that cannot be sized (limitations apply)
• Diamond & gemstone loss coverage** (Including 2.05+ carat single-mounted diamonds!)
• Diamond & gemstone coverage for cracked, chipped or scratched stones.(Stones that have been chipped or broken may be replaced, recut or re-polished.)
• No charge on soldering/joining of wedding sets together at the bottom of the shank (All products must be covered under an active protection plan.)
• Stone tightening (Will tighten any setting where a stone may be loose.)
• No re-setting charge on diamonds and gemstones that have come free from their mounting/setting.
• Restoration services needed as a result of failures or breakage due to normal wear & tear, such as:
  • Broken, worn or bent prongs (Retip and/or replace worn or broken prongs that jeopardize the security of the stone(s).)
  • Stretched or broken pearl strands
  • Cracked or thinning ring bands
  • Kinked chains and broken clasps
  • Broken earring posts or backs
  • Distorted, bent or dented jewelry
  • Metal gouges or discoloration
• Coverage applies to the following metals/materials: karat gold, platinum, palladium, P4, sterling silver, most tungsten, titanium, and stainless steel
• No deductibles or hidden fees

† Limitations & exclusions apply. See terms & conditions (here) for details & a complete list.

*Applies to Lifetime Protection Plan only. Sizing coverage includes standard sizing charges from a jeweler. Ring sizings that require a new ring shank, recasting of the ring, or other particularly extensive or costly procedures are not covered
**We will replace any diamond lost due to a defective, worn, bent, or broken setting.

WHAT IS NOT COVERED

• Damage resulting from misuse or abuse of merchandise
• Unauthorized product repairs, modifications or alterations
• Failure to follow the manufacturer's instructions
• This Plan does not cover loss or theft of the Merchandise or damage resulting from loss of any kind.

Full details of what is not covered and general exclusions here.

What's covered1,2 and what are the benefits of a watch protection plan?

• Continuous coverage with NO required in-store inspections
• Coverage remains active when traveling or relocating internationally
• No coverage delays - Coverage begins on purchase date
• Coverage from failures such as:
  • Movement failure
  • Water damage to water-resistant watches
  • Crystal scratches or breaks
  • Case or bezel damage that affects watch operation
  • Broken watchbands
  • Broken clasps
  • Broken stem or crown
• One replacement per calendar year of leather or rubber watch straps that are cracked or damaged
• One refurbishment of cosmetic scratches or dents per calendar year on silver-tone stainless steel watchbands
• Repairs made by certified watchmakers
• No deductibles or hidden fees

¹ All new watches come with a limited manufacturer's warranty. Where applicable, manufacturer's warranty coverage takes precedence over Protection Plan coverage.

² Limitations & exclusions apply. See terms & conditions (here) for details & a complete list.

WHAT IS NOT COVERED

• Battery replacement
• Lost or stolen items
• Damage resulting from misuse or abuse of merchandise
• Unauthorized product repairs, modifications or alterations
• Failure to follow the manufacturer's instructions
• This Plan does not cover loss or theft of the Merchandise or damage resulting from loss of any kind.

Full details of what is not covered and general exclusions here.

When it comes to watches, warranty information varies from manufacturer to manufacturer. When you get your new watch, read the warranty information and register with the manufacturer if needed. Watches are finely tuned instruments made up of moving parts, so regular maintenance will keep them running and beautiful.

Find your brand's warranty information:

Citizen Warranty

Bulova Warranty

CASIO G-Shock Warranty

Hamilton Warranty

Movado Warranty

Tissot Warranty