The over all experience was great. The associate was new and still learning that is why I gave 4 stars. Rene' Oct 17, 2025
Xavier was the soul of courtesy, incredibly knowledgeable, and helped me when I was so out of my depth matching a pendant with a necklace for my anniversary. Grace, the manager, was also incredibly helpful figuring out pricing and helping me weigh the pros and cons. You cannot get a kinder, more helpful, and better team anywhere! Taylor Aug 02, 2025
So happy to have stopped here - quick service, lots of knowledge and no charge for a small repair, despite their labor! Appreciate the customer service very much. Mary Allison Oct 06, 2025
Barry is very knowledgeable, polite, friendly and a great sales person. I will definitely shop there more. Ra’s Nov 20, 2025
The staff is knowledgeable, courteous, and helpful. They were patient and answered all of my questions. It was a wonderful experience and I will be returning here for all of my jewelry purchases. Yasmin Nov 09, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025