We had a bracelet from Turkey that had a broken clasp. Shelia contacted the repair department, and they put on a clasp that looked good and worked perfectly!! David Nov 20, 2025
Excellent customer service! Garrett provided great attention to detail and was able to recognize exactly what I was looking for. Wasn’t at all pushy! I’ll definitely return! Angela Nov 17, 2025
Amazing service!! Warm, friendly, not pushy at all!! Let us look without being bothered and followed.. was ready when we were ready to made a decision!! 10 outta 10 would recommend and go back!!! Elizabeth Nov 11, 2025
Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
Barry Greathouse is a GOAT great experience in the store as well as great customer service josiah Oct 25, 2025