If you’re looking for a jewelry store who has knowledgeable, trustworthy, and truly dedicated staff, look no further. We’ve been working with Rae for years, and she has consistently gone above and beyond every single time. She helped us pick out the perfect engagement ring—patiently walking us through every detail, making sure we understood the options, found us the perfect diamond and truly listening to what I wanted. She recently helped me secure a special Bulova watch, and once again, her care, expertise, and commitment were unmatched. What sets her apart is how genuinely invested she is in helping you find the right piece—not just making a sale. She remembers what you like, pays attention to the details, and treats every purchase as if it were her own. I’ve never once felt rushed or pressured; instead, I always feel supported and confident in my choices. She’s the reason we keep coming back, and the reason we recommend her to everyone we know. A true gem in the world of jewelry.

Had an amazing experience at Ashcroft and Oak with Kat and Jason. My mom and I purchased 3 matching gold rings as a surprise for my sister on her wedding day (one for each of us). Jason went above and beyond to ensure the rings arrived in time. It was such a special gift for my sister on her wedding day and we are so grateful for Jason’s effort to ensure the rings arrived in time!

Great experience and she said yes!

What a wonderful jewelry store!!! Absolutely love my Emerald ring. Jeff did an amazing job repairing my ring. Michelle was great to work with. All the sales personnel are wonderful.

Hannah sold me a beautiful ring for my girlfriend. Go see Hannah at Sangertown Square Mall in New Hartford, NY.