Joel Harris and Brad Ferguson has helped me today find the perfect jewelry that was right for me. This took listening to my wants and making it happen. They both are excellent salespeople and made me feel like more than a customer. Thank you for having such caring people working at Ashcroft & Oak! Ceresier Tarvin Bettyboopblkloc Nov 20, 2025
My wife and I went into the store multiple times so she could look at and try on diamond stud earrings. She wasn’t sure exactly what she wanted in the beginning and was looking at multiple pairs at multiple different stores. She finally settled on what she wanted finding 3 different sets at 3 different stores. All were similar in stone size, clarity, and setting. The difference was the people! Elijah and Delaney were incredible. Very helpful and kind. Explaining and answering every question my wife had. They were both incredibly patient and not pushy in the slightest. I absolutely could not have asked for a better experience buying my wife her dream earrings. If there’s anything you’re looking for I would absolutely suggest giving Elijah a chance to earn your business. You won’t be sorry! Blake Sep 12, 2025
I received a good service from Elizabeth M. today at Old Orchard Mall. She cleaned my wedding ring as well and told me about the sales as well. Olga Nov 15, 2025
Customer service was great they directed me to the appropriate jewelry that I wanted and I loved it thank you Sheree Nov 10, 2025
Thank you to the whole team for my engagement ring I’ve been trying to add a photo of it but it won’t let me:(. Go there and see bill like I said before! Great guy to work with! Thank you we plan on coming back for the wedding ring soon! Thank you again! Will add photos in photo section Angelo Nov 07, 2025