Kaitlin Hopkins was awesome she was so helpful and Curtis i would recommend her for sure her customer care is great ty so much Jacob Oct 24, 2025
Dana was tremendous help on helping me pick the perfect ring for my Fiancé. Very knowledgeable and Eager to give the best deal. She even made sure to contact me when the store was temporarily closing so I’d be sure to haveny ring if needed. Tremendous customer service. Jonathan Oct 08, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025
Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025