I cannot say enough wonderful things about working with Libby! From start to finish, Libby was kind, patient, and incredibly knowledgeable. Libby took the time to understand exactly what I was looking for and showed me a beautiful variety of options within my price point—never rushing, always attentive, and genuinely excited to help me find the perfect piece. Libby’s professionalism and warmth made the entire experience an absolute joy. I left feeling confident, cared for, and so happy with my purchase. If you’re looking for a jeweler who truly listens and goes above and beyond, Libby is the one! Nellie Nov 08, 2025
Barry was extremely patient and helpful while assisting my mom with an anniversary gift. He was warm and welcoming from the moment we walked into the store. He was extremely knowledgeable on every timepiece they had and ensured we were satisfied with our decision. Overall we had a great experience and will come back again! Ian Nov 22, 2025
Had a very good experience at the Vernon Hills store. The employees were very friendly and knowledgeable. A big thank you for your help. We’ll definitely do our future Jewelry shopping there. Charles Nov 22, 2025
Had a great experience with Thomas, he was very helpful in picking the watch for me and offered great advice. Highly recommend Ashcroft and Oak, and Thomas, for getting a timepiece. Michael Anguilano Nov 22, 2025