Xavier was the soul of courtesy, incredibly knowledgeable, and helped me when I was so out of my depth matching a pendant with a necklace for my anniversary. Grace, the manager, was also incredibly helpful figuring out pricing and helping me weigh the pros and cons. You cannot get a kinder, more helpful, and better team anywhere! Taylor Aug 02, 2025
Very helpful, knowledgeable and friendly staff from the time I entered the store until I left. I have, and will continue, to purchase my jewelry at your Bloomington, Illinois store! Veronica Nov 03, 2025
We have been customers for a long time with Ashcroft & Oak but my last visit Kimberly and Katy went above and beyond to fix my issue. They have a customer for life, family owned business are the best!!!! Nora Sep 28, 2025
It was great. Kathy and Carole were extremely educated to finding us exactly what we were looking for. Mike Oct 20, 2025
A huge shout-out to the team at this location. I get nervous with large purchases and was already anxious after visiting the other jewelers before arriving at Rogers and Hollands. Upon walking in, we were immediately greeted by Christopher, Cady, and Jaxon. These three folks earned my trust right away due to their genuine interest to help and ensure we got what we wanted. Christopher provided us information about warranties, cleanings, protection plans, and setting styles. Information no other jeweler, in town, had provided. The company’s ring designer Brad was available for a consultation coincidentally around the time we walked in, Christopher and Cady helped coordinate an opportunity for us to meet on Teams with Brad, where he crafted the perfect engagement ring for my soon-to-be fiancé. After we designed our ring Christopher and his team were excellent in finalizing the transaction, and it was very cool that he gave us a large amount of spend $300, get $100 off coupons for our next purchase. (Wedding bands) We had a great experience and cannot wait to come back! Thank you Christopher, Cady, Jaxon, and Brad! -Ryan & Alyson Ryan Oct 13, 2025