The customer service is wonderful. Dana chatted with me and cleaned my ring that was my grandmothers as I looked and tried on jewelry. Although I didn't make a purchase today, I will definitely be back! I used to be loyal to another jewelry store but stopped going based on the location being all the way in Joliet and then after driving out there has horrible customer service so glad I decided to stroll in to Rodgers & Hollands today! Jennifer Jul 30, 2025
Diane was knowledgeable and sweet as could be not pushy and very helpful so happy I made my purchase from her today 💖 Dana Nov 15, 2025
Nas Ali is a great salesman. Down to earth and amazing. Since day one we walked in and telling him exactly what we wanted and he presented us with many great options and helped get our rings. He help a lot and do an excellent job getting you what you want and even give you the best. Best salesman I've had the pleasure of working with and he even gave us his personal number for future business. My fiancé even got my engagement ring here and now we been working with him on getting our wedding rings. He is always a call or text away. 10/10 recommend Ciatta Nov 09, 2025
My wife and I went into the store multiple times so she could look at and try on diamond stud earrings. She wasn’t sure exactly what she wanted in the beginning and was looking at multiple pairs at multiple different stores. She finally settled on what she wanted finding 3 different sets at 3 different stores. All were similar in stone size, clarity, and setting. The difference was the people! Elijah and Delaney were incredible. Very helpful and kind. Explaining and answering every question my wife had. They were both incredibly patient and not pushy in the slightest. I absolutely could not have asked for a better experience buying my wife her dream earrings. If there’s anything you’re looking for I would absolutely suggest giving Elijah a chance to earn your business. You won’t be sorry! Blake Sep 12, 2025
I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025