I cannot say enough wonderful things about working with Libby! From start to finish, Libby was kind, patient, and incredibly knowledgeable. Libby took the time to understand exactly what I was looking for and showed me a beautiful variety of options within my price point—never rushing, always attentive, and genuinely excited to help me find the perfect piece. Libby’s professionalism and warmth made the entire experience an absolute joy. I left feeling confident, cared for, and so happy with my purchase. If you’re looking for a jeweler who truly listens and goes above and beyond, Libby is the one! Nellie Nov 08, 2025
Our experience here was excellent. We came in o e day and looked at a ring that contained our son’s birthstone and a butterfly and then came back a few days later to get it. Our son had just passed away and this ring meant a lot to my wife. They were very receptive and kind while working with us on the purchase and made us feel like more than just a “customer” getting a product. The lady also showed my wife the cleaning cloth for silver and cleaned her earrings which was amazing. They brought a smile to our face which was not easy to do. We will be coming back for life! Army Nov 19, 2025
The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025