I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products.

This team took the time to resize my watch and send another out for repair! The staff were so friendly and helpful to me and my energetic 3 year old as we browsed their selection while we waited.

Awesome experience 10\10 recommend they take there time to find what truly fits your personality amazing people and customer service! Ask for patty,beth or amy they have what you need💎💍

Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases.

Amazing experience at Rogers and Hollands Recently bought a Hamilton watch and got great service from Ayesha and Tehmina They make a great team in helping whats the best in store! Will definitely visit again