I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025
Very personable, professional and knowledgeable. We didn't feel any pressure to purchase. Andy Nov 02, 2025
Great customer service! I have been looking for a watch for some time and didn’t want to order online. Roger & Hollands Jewelers ended up being the only place that had it in-stock in their store. No pressure sales, quick transaction, and very friendly people. Will be back in the future. Highly recommend! Pete Nov 11, 2025
Sherry did an amazing job at helping me order my fiancé's engagement ring. Even called me regarding a diamond on sale that was perfect for the ring and set it aside for me Jordan Nov 22, 2025
Had a very good experience at the Vernon Hills store. The employees were very friendly and knowledgeable. A big thank you for your help. We’ll definitely do our future Jewelry shopping there. Charles Nov 22, 2025
I was unsure of what I wanted, Mark was very helpful and patience in guiding me through my choices, I am very happy with my final decision, my ring is beautiful. Thank you. Sang Nov 14, 2025