My girlfriend and I went looking for an engagement ring, and Matt was extremely helpful and truly committed to making sure it turned out perfect. His experience showed throughout the entire process, he went above and beyond, even reaching out to multiple people to find the exact diamond we wanted. We truly appreciate the care, patience, and dedication he put into helping us. Jocelyn was also fantastic, and her knowledge and friendly approach added to the experience. She made us feel comfortable from the start. Their customer service was exceptional from start to finish. If you’re looking for the perfect engagement ring, Matt is the man to make it happen! We’re so grateful for everything and couldn’t be happier with our ring. Kevin Nov 18, 2025
They were very patient with me, I came back 3 times in the same day! I shopped other jewelry stores and even bought one somewhere else but my mind kept going back to this ring so I returned the other one and bought R&H ring instead. I liked the people that helped me and gave me honest feed back. Suppose to get it today, so we'll see how the fit goes! Sana Nov 24, 2025
I was Very pleased to be able to browse through the store before being approached by anyone to help me find that which I sought!!! I always " Seek the Unique" !!! Until I find that item, I enjoy being allowed to browse!!! PLEASE continue to help us in this way!!! Edward Nov 07, 2025
Stephanie Seidner was great, very knowledgeable and personable. Rogers and Hollands is lucky to have such a great associate. I’m sure we’ll be back in the future! Mike Nov 16, 2025
The staff is knowledgeable, courteous, and helpful. They were patient and answered all of my questions. It was a wonderful experience and I will be returning here for all of my jewelry purchases. Yasmin Nov 09, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025