Barry was extremely patient and helpful while assisting my mom with an anniversary gift. He was warm and welcoming from the moment we walked into the store. He was extremely knowledgeable on every timepiece they had and ensured we were satisfied with our decision. Overall we had a great experience and will come back again! Ian Nov 22, 2025
Excellent customer service, Jim was amazing to work with ensuring I found the perfect settings and stones for me. I was very impressed by the blossom cut diamonds I was shown and ended up choosing them for the wedding band I purchased! Jim worked hard to get me the best deal, never pressed me beyond my budget or tried to sell me on anything I didn’t want. I will be sure to return for future jewelry purchases! Evan Oct 21, 2025
17 yrs ago I came in with tears in my eyes because the jewelry store we purchased our rings from failed to tell me how small it would be after soldered together. Blamed on me. Your company too my ring, resized and soltered and gave me an awsone deal. Thank you do much for your help and make a newely married women feel better. Joy Sep 20, 2025
Go work with bill great guy to work with! Got my fiancé’s engagement ring there and way more than satisfied! Thanks to everyone there for the help! Look forward to coming back soon for the wedding ring! Thanks everyone!! Angelo Nov 02, 2025
The customer service is wonderful. Dana chatted with me and cleaned my ring that was my grandmothers as I looked and tried on jewelry. Although I didn't make a purchase today, I will definitely be back! I used to be loyal to another jewelry store but stopped going based on the location being all the way in Joliet and then after driving out there has horrible customer service so glad I decided to stroll in to Rodgers & Hollands today! Jennifer Jul 30, 2025