I cannot say enough wonderful things about working with Libby! From start to finish, Libby was kind, patient, and incredibly knowledgeable. Libby took the time to understand exactly what I was looking for and showed me a beautiful variety of options within my price point—never rushing, always attentive, and genuinely excited to help me find the perfect piece. Libby’s professionalism and warmth made the entire experience an absolute joy. I left feeling confident, cared for, and so happy with my purchase. If you’re looking for a jeweler who truly listens and goes above and beyond, Libby is the one! Nellie Nov 08, 2025
Rita was amazing she greeted me as I came in, was very friendly and engaging and listened to what I was looking for and found the perfect piece for me. I will definitely come back for more jewelry😀 Lisa Oct 30, 2025
Maddie who works for Ashcroft and Oak was very helpful when my husband was looking for specifics for my ring and has an awesome personality. They have great service and affordable prices. I highly recommend them. They got it sized pretty quickly and it fits perfect now. I couldn't be happier or more in love with my new ring from them Melissa Sep 09, 2025
Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025
Our experience here was excellent. We came in o e day and looked at a ring that contained our son’s birthstone and a butterfly and then came back a few days later to get it. Our son had just passed away and this ring meant a lot to my wife. They were very receptive and kind while working with us on the purchase and made us feel like more than just a “customer” getting a product. The lady also showed my wife the cleaning cloth for silver and cleaned her earrings which was amazing. They brought a smile to our face which was not easy to do. We will be coming back for life! Army Nov 19, 2025
I was unsure of what I wanted, Mark was very helpful and patience in guiding me through my choices, I am very happy with my final decision, my ring is beautiful. Thank you. Sang Nov 14, 2025