My experience was a 10/10! Victor and Lupe provided wonderful feedback to all my questions! He was patient with my better half, and we never felt SOLD! He compromised and was understanding to our needs! Tremaine Nov 10, 2025
Phenomenal jeweler. They took care of me 8 years after my purchase with their protection plan! They will have all of my future business. David Nov 03, 2025
I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025
Bushra was fantastic! She guided me through when I had no idea what I wanted and was very patient. Cannot recommend her and Rogers enough! Vince Nov 24, 2025
Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025