The customer service is wonderful. Dana chatted with me and cleaned my ring that was my grandmothers as I looked and tried on jewelry. Although I didn't make a purchase today, I will definitely be back! I used to be loyal to another jewelry store but stopped going based on the location being all the way in Joliet and then after driving out there has horrible customer service so glad I decided to stroll in to Rodgers & Hollands today! Jennifer Jul 30, 2025
I needed a new necklace chain for my pendent and Alexandra helped me find the perfect one! She took the time to explain different chains and helped me try them all on so that I could find the perfect length. She was professional and patient and I would highly recommend her services! Brittney Oct 20, 2025
It was a pleasure purchasing my ring with Rae & Busha. They are so friendly and very helpful they make sure that you are Satisfied with what you are purchasing. They treat you like a family member. I Love the service that they provide to me and my husband. Rae & Busha are always so nice and helpful! They’re very knowledgeable and professional, they go above and beyond every time we are at the store. Naomi Nov 22, 2025
My husband was looking for a gift for our daughter's birthday. Ann and Ruby helped him find a beautiful bracelet. He said they helped him so much and was so nice. Thank you Ann and Ruby!!! Kaninia Nov 06, 2025
The service here is beyond what is expected and the selection is stylish and elegant! Their expert staff is knowledgeable, attentive to your needs and can help you find stunning pieces at the lowest possible price. The protection plans of the company are some of the best. Jim and Jenna offer a comfortable, pressure free and supportive experience that I prefer when shopping for jewelry. They have deep knowledge of jewelry and their inventory. Their personal approach to sales let's me know they are there for me and there is a tangible effort on their behalf to be under the budget I set. Hence, I haven't shopped anywhere else in years, have developed a great relationship with them and shop with them for everything from small gifts for holidays to our wedding rings. Jonathan Nov 22, 2025