Patty is absolutely amazing at Roger & Hollands in Muskegon. She has helped me on multiple occasions and never fails to outstand me. She is very educated in the field of jewelry. Shelby Sep 22, 2025
Went in to The Mall At Robinson location. Michelle, the Assistant Store Manager, was very helpful. I needed my ring cut off for a upcoming procedure. She removed it for me very gently. I highly recommend Michelle and this location. Stanley Oct 13, 2025
Our experience here was excellent. We came in o e day and looked at a ring that contained our son’s birthstone and a butterfly and then came back a few days later to get it. Our son had just passed away and this ring meant a lot to my wife. They were very receptive and kind while working with us on the purchase and made us feel like more than just a “customer” getting a product. The lady also showed my wife the cleaning cloth for silver and cleaned her earrings which was amazing. They brought a smile to our face which was not easy to do. We will be coming back for life! Army Nov 19, 2025
The jewelers that helped me were very nice and helpful. I was quoted a price and the next day I came in the price had increased. They went above expectations to get me that same price. They made phone calls to there boss and explained the situation. I felt like I was well taken care of. Justin Sep 26, 2025