Dibbie was very helpful in the store We purchased a ring I was very pleased with the purchased John Nov 23, 2025
Victor was friendly and helpful. I Didn’t feel pressured to buy. I found what I was looking for. I went back a few days later with an issue I had with the second watch I bought. Victor was able to help and solve the issue quickly. Grateful for his help. Definitely coming back for any watch purchases in the future. Thank you Victor and Lupe. Linda Nov 21, 2025
The over all experience was great. The associate was new and still learning that is why I gave 4 stars. Rene' Oct 17, 2025
Love The customer experience that I get here! The employees are always amazing! I love the variety of jewelry as well. I’ve never had a bad experience in the last 10 years of me shopping here. I have bought multiple jewelry pieces here & I do have warranty on all my jewelry as well, so that my jewelry is always taken care of. Rayven Jun 20, 2025
Very personable, professional and knowledgeable. We didn't feel any pressure to purchase. Andy Nov 02, 2025
The customer service is wonderful. Dana chatted with me and cleaned my ring that was my grandmothers as I looked and tried on jewelry. Although I didn't make a purchase today, I will definitely be back! I used to be loyal to another jewelry store but stopped going based on the location being all the way in Joliet and then after driving out there has horrible customer service so glad I decided to stroll in to Rodgers & Hollands today! Jennifer Jul 30, 2025