Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
Gavin did excellent job!! He listened to my needs and helped me find the perfect piece. Austin Nov 11, 2025
Denise was absolutely wonderful to work with, she stayed mindful of our budget while still showing us amazing pieces and educating us on the craftsmanship. Courtney Sep 08, 2025
Jason and Rana were very helpful in selecting our rings, informative, and handled special requests diligently. Encounters with other staff was also excellent. Maryann Oct 30, 2025
Mackenzie was great! Very knowledgeable. Went in to ask about a promise ring I got. She cleaned it and also showed me how to take better care of it! And the cleaning kit for home is $20 what a difference it makes. My ring is shiny not dull Sybil Nov 15, 2025