I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
We were extremely impressed with the expert advice and attention we were given by the salesman. No pressure to buy and continuous information and advice given during the entire experience. Gary Nov 21, 2025
Very pleasant experience. Was waited on fasts d was very thorough with what I needed to have done to my rings which were sent in to rotor and cleaned. Robin Nov 01, 2025
Today i had an encounter with Tommy the purple haired, shiny belt, soap guy!!!!!!!! He sold me my dream watch and I helped him find his long lost soap. Until next time....Tommy the soap guy.... Mike Nov 23, 2025
My sales person Sandy was the best I have ever dealt with in my whole adult life. Her customer service was outstanding. Please have her train everyone on your staff on how pleasing customers works. Bruce Oct 21, 2025