Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
The service here is beyond what is expected and the selection is stylish and elegant! Their expert staff is knowledgeable, attentive to your needs and can help you find stunning pieces at the lowest possible price. The protection plans of the company are some of the best. Jim and Jenna offer a comfortable, pressure free and supportive experience that I prefer when shopping for jewelry. They have deep knowledge of jewelry and their inventory. Their personal approach to sales let's me know they are there for me and there is a tangible effort on their behalf to be under the budget I set. Hence, I haven't shopped anywhere else in years, have developed a great relationship with them and shop with them for everything from small gifts for holidays to our wedding rings. Jonathan Nov 22, 2025
I went to several jewelers to find what I was looking for. When I stopped at Rogers & Holland, Tessa and Tyler went above and beyond. They listened to what I wanted, were compassionate, and I walked out with a purchase I love! Thank you! Ellen Nov 20, 2025
Theresa and Saige were such an amazing help getting my wife earrings! I highlight recommend coming here. They are direct and won’t be wishy washy with you. Nicholas Nov 22, 2025
I was interested in looking at jewelery and the store attendant came to me his is Richard very nice man and knows how to sell jewelery Alex Sep 26, 2025