The manager was awesome and took very good care of us. Will continue to purchase from here!

If you’re looking for a jewelry store who has knowledgeable, trustworthy, and truly dedicated staff, look no further. We’ve been working with Rae for years, and she has consistently gone above and beyond every single time. She helped us pick out the perfect engagement ring—patiently walking us through every detail, making sure we understood the options, found us the perfect diamond and truly listening to what I wanted. She recently helped me secure a special Bulova watch, and once again, her care, expertise, and commitment were unmatched. What sets her apart is how genuinely invested she is in helping you find the right piece—not just making a sale. She remembers what you like, pays attention to the details, and treats every purchase as if it were her own. I’ve never once felt rushed or pressured; instead, I always feel supported and confident in my choices. She’s the reason we keep coming back, and the reason we recommend her to everyone we know. A true gem in the world of jewelry.

Stephanie Harris was the woman who helped me. She was absolutely wonderful. I got engaged and didnt love the ring. She helped me find a ring I loved that was in my budget. She was so sweet and listened to my wants. I definitely recommend coming here for your jewelry and asking for Stephanie.

Maddie who works for Ashcroft and Oak was very helpful when my husband was looking for specifics for my ring and has an awesome personality. They have great service and affordable prices. I highly recommend them. They got it sized pretty quickly and it fits perfect now. I couldn't be happier or more in love with my new ring from them

I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products.