Theresa is absolutely amazing! I needed my Wife's wedding ring fixed and rodium plated, and she was able to get all my info found, collated into one account and have the ring sent off, fixed and back within a week and a half! Truly wonderful experience every time I come here. Well worth the 45 min drive just to deal with folks that care about each and every one of their clients. Thanks again! Joshua Nov 22, 2025
Awesome place Elizabeth is great to work with and John the manager is excellent. They both are very knowledgeable and go out of the to get you what you want the way you want JEFFREY Nov 08, 2025
Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
My experience was great . They took great care of me. I had a great time chatting with them while making my payment. I tell everyone how friendly they all are . Thank you Hilleary Nov 05, 2025
Barry was extremely patient and helpful while assisting my mom with an anniversary gift. He was warm and welcoming from the moment we walked into the store. He was extremely knowledgeable on every timepiece they had and ensured we were satisfied with our decision. Overall we had a great experience and will come back again! Ian Nov 22, 2025