An incredible experience with Jennifer Ostrander. I am in love with my wedding band she helped me find! Excellent customer service means something these days and if you want this while you are looking for your special piece of jewelry go visit her and her team at Salmon Run Mall! This location has beautiful pieces and my fiancee and I found it easy to find out forever wedding bands. Ordering was a breeze, offered sale prices were amazing, sizing my ring was done so fast and fit perfectly! Thank you Jennifer and Ashcroft & Oak. A truly wonderful experience and we will return because of this experience! AmberLee Nov 23, 2025
Stephanie Harris was the woman who helped me. She was absolutely wonderful. I got engaged and didnt love the ring. She helped me find a ring I loved that was in my budget. She was so sweet and listened to my wants. I definitely recommend coming here for your jewelry and asking for Stephanie. Victoria Nov 23, 2025
The customer service is wonderful. Dana chatted with me and cleaned my ring that was my grandmothers as I looked and tried on jewelry. Although I didn't make a purchase today, I will definitely be back! I used to be loyal to another jewelry store but stopped going based on the location being all the way in Joliet and then after driving out there has horrible customer service so glad I decided to stroll in to Rodgers & Hollands today! Jennifer Jul 30, 2025
We were treated with respect and products were explained thoroughly. The congeniality and professionalism was refreshing. The Bradleys James Sep 04, 2025
17 yrs ago I came in with tears in my eyes because the jewelry store we purchased our rings from failed to tell me how small it would be after soldered together. Blamed on me. Your company too my ring, resized and soltered and gave me an awsone deal. Thank you do much for your help and make a newely married women feel better. Joy Sep 20, 2025