Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Wonderful selection, great prices and service. Darysabel Morales was very attentive to our needs and helped us pick out a nice item. The young lady who processed our purchase placed our item in a lovely package. It's nice to have great service. L Nov 13, 2025
Theresa and Saige were such an amazing help getting my wife earrings! I highlight recommend coming here. They are direct and won’t be wishy washy with you. Nicholas Nov 22, 2025
Liz is absolutely amazing. Helped me and my daughter out A1 top notch she's so knowledgeable and not pushy. Update. I had to replace a ring. I used the insurance feature I bought. Liz was great and then today I picked it up and Amira went above and beyond and really made it a great experience picking up the ring. Thanks to everyone there! You ladies are amazing! Thank you! Mark Oct 29, 2025
Excellent customer service! Garrett provided great attention to detail and was able to recognize exactly what I was looking for. Wasn’t at all pushy! I’ll definitely return! Angela Nov 17, 2025