The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025
Wonderful selection, great prices and service. Darysabel Morales was very attentive to our needs and helped us pick out a nice item. The young lady who processed our purchase placed our item in a lovely package. It's nice to have great service. L Nov 13, 2025
Diane was knowledgeable and sweet as could be not pushy and very helpful so happy I made my purchase from her today 💖 Dana Nov 15, 2025
A huge shout-out to the team at this location. I get nervous with large purchases and was already anxious after visiting the other jewelers before arriving at Rogers and Hollands. Upon walking in, we were immediately greeted by Christopher, Cady, and Jaxon. These three folks earned my trust right away due to their genuine interest to help and ensure we got what we wanted. Christopher provided us information about warranties, cleanings, protection plans, and setting styles. Information no other jeweler, in town, had provided. The company’s ring designer Brad was available for a consultation coincidentally around the time we walked in, Christopher and Cady helped coordinate an opportunity for us to meet on Teams with Brad, where he crafted the perfect engagement ring for my soon-to-be fiancé. After we designed our ring Christopher and his team were excellent in finalizing the transaction, and it was very cool that he gave us a large amount of spend $300, get $100 off coupons for our next purchase. (Wedding bands) We had a great experience and cannot wait to come back! Thank you Christopher, Cady, Jaxon, and Brad! -Ryan & Alyson Ryan Oct 13, 2025