Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Amazing service!! Warm, friendly, not pushy at all!! Let us look without being bothered and followed.. was ready when we were ready to made a decision!! 10 outta 10 would recommend and go back!!! Elizabeth Nov 11, 2025
What an exceptional experience!!! The staff are patient, kind and extremely knowledgeable about stones and how to pair pieces together. The holiday sales made my purchase even more affordable and I'm absolutely appreciative. Thanks, Rogers & Hollands. I will be back to shop soon! Geneva Nov 22, 2025