Several months ago, I stopped in to look at watches. Elliott assisted me showing me many different styles and I focused in on a particular Citizen. I didn’t purchase at that time thinking I would miss my Apple Watch. I have been looking at the watch online since then and went back to purchase it yesterday, 11/22/25. Elliott remembered me and the watch I loved. That is how to treat customers. I bought the watch and had a marvelous experience. They will be my go to place for jewelry. Thank you Elliott and team!! Kelly Nov 23, 2025
100 stars for customer service. Thank you Leilee and Heather for helping us with our purchase and your patience. Great experience with great people. ❤️ TheMsladja20 Oct 04, 2025
thank you Julian for the help on finding the perfect watch, Julian is professional and will hive you options and help you fine what your looking for. Miguel Nov 24, 2025
Great customer service! I have been looking for a watch for some time and didn’t want to order online. Roger & Hollands Jewelers ended up being the only place that had it in-stock in their store. No pressure sales, quick transaction, and very friendly people. Will be back in the future. Highly recommend! Pete Nov 11, 2025
My experience was a 10/10! Victor and Lupe provided wonderful feedback to all my questions! He was patient with my better half, and we never felt SOLD! He compromised and was understanding to our needs! Tremaine Nov 10, 2025