Even though I didn’t want a “high end” watch, they treated me like a favored customer and didn’t try to push the more expensive ones, but showed what was available. I needed a couple links added to make it more comfortable and they gladly ordered them since they weren’t readily available. The salesman interacted with us while we were looking, showing interest in us. That’s what sold me—besides liking the watch that I bought!!

Tiffany is absolutely amazing!! She is on top of everything from custom orders, to repairs to general knowledge and visions! We will never use another jeweler. Highly recommend this location!

The service here is beyond what is expected and the selection is stylish and elegant! Their expert staff is knowledgeable, attentive to your needs and can help you find stunning pieces at the lowest possible price. The protection plans of the company are some of the best. Jim and Jenna offer a comfortable, pressure free and supportive experience that I prefer when shopping for jewelry. They have deep knowledge of jewelry and their inventory. Their personal approach to sales let's me know they are there for me and there is a tangible effort on their behalf to be under the budget I set. Hence, I haven't shopped anywhere else in years, have developed a great relationship with them and shop with them for everything from small gifts for holidays to our wedding rings.

Madeline was amazing she helped me resize and learn more about my warranty while also helping me out with some new earrings since my dog ate the last ones I highly recommend requesting her with her bubbly personality and professionalism

Had an amazing experience at Ashcroft and Oak with Kat and Jason. My mom and I purchased 3 matching gold rings as a surprise for my sister on her wedding day (one for each of us). Jason went above and beyond to ensure the rings arrived in time. It was such a special gift for my sister on her wedding day and we are so grateful for Jason’s effort to ensure the rings arrived in time!