charles and john were very helpful! my girlfriend and i were looking at a few different things and they were very patient and attentive the whole time! definitely recommend coming here:) Kara Nov 21, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025
Justin helped me out today and I couldn’t be happier with my new necklace I love it! Service was amazing thanks a lot again Justin Franchell Nov 22, 2025
Excellent service from the manager and her staff. They were very knowledgeable on all the watches and jewelry purschased. Kenneth Oct 19, 2025
Had an amazing experience at Ashcroft and Oak with Kat and Jason. My mom and I purchased 3 matching gold rings as a surprise for my sister on her wedding day (one for each of us). Jason went above and beyond to ensure the rings arrived in time. It was such a special gift for my sister on her wedding day and we are so grateful for Jason’s effort to ensure the rings arrived in time! Alie Oct 16, 2025
Brad and Sable took great care of us with the purchase of my engagement ring and wedding band. There was a good deal of red tape to maneuver due to the fact that there was an insurance claim required for the purchased and they worked diligently to get me taken care of. They are among the best and most knowledgeable in the business. Bonny Nov 13, 2025