Me and my partner went engagement ring shopping. This was the second store we looked at. Bill was very friendly and got us up to speed on what to know about diamonds, gold, and the like. Showed us a variety of rings so that my partner could get a good feel for how it felt on her hand. Came back after looking at several places in town and decided to go the custom route, which Johnathan helped me with. They asked me if I had a budget in mind, and stated they would try their best to work with that and did so. We went through several iterations with the artists designing the ring. We looked at diamonds together, online, and in person to pick the right center stone. The prices on their diamonds beat comparable diamonds from other retailers. They were very respectful, amenable, and pleasant throughout the whole process. The final product was a ring that my partner was very happy with. Would recommend to anyone! Sam Oct 24, 2025
Ryan was very helpful and he took care of my payment and resetting stone on my ring. Very efficient. Service was excellent. Sellena Oct 06, 2025
We have been customers for a long time with Ashcroft & Oak but my last visit Kimberly and Katy went above and beyond to fix my issue. They have a customer for life, family owned business are the best!!!! Nora Sep 28, 2025
I was really well attended by Joanna dykstra I bought a watch and she was really helpful. If you ever go to Rogers, I will highly recommend to ask for Joanna. She’s really friendly and willing to work with you for your best needs I will give her a five star Javier Nov 15, 2025
My dad bought a watch and he gave me his old one and the lady was very nice and took links out of the watch for me and even cleaned my watch I had on, amazing customer service. Dom Nov 19, 2025
The experience was awesome. Noone was pushy and I had two awesome ladies who were willing to go above and beyond to help me out. 1 of which I had the pleasure of seeing again for an honor I had received. Will definitely do business with them again. Thanks again for the help ladies. Duwane Nov 23, 2025