17 yrs ago I came in with tears in my eyes because the jewelry store we purchased our rings from failed to tell me how small it would be after soldered together. Blamed on me. Your company too my ring, resized and soltered and gave me an awsone deal. Thank you do much for your help and make a newely married women feel better. Joy Sep 20, 2025
An incredible experience with Jennifer Ostrander. I am in love with my wedding band she helped me find! Excellent customer service means something these days and if you want this while you are looking for your special piece of jewelry go visit her and her team at Salmon Run Mall! This location has beautiful pieces and my fiancee and I found it easy to find out forever wedding bands. Ordering was a breeze, offered sale prices were amazing, sizing my ring was done so fast and fit perfectly! Thank you Jennifer and Ashcroft & Oak. A truly wonderful experience and we will return because of this experience! AmberLee Nov 23, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025