Yvonne was helpful, caring and wanted my best interest. And she was not pushy which made the sale! Pushy people break the deal for me. Thank you for a nice experience. Chelsea Nov 02, 2025
We had a bracelet from Turkey that had a broken clasp. Shelia contacted the repair department, and they put on a clasp that looked good and worked perfectly!! David Nov 20, 2025
Luv Rodgers & Holland. I got my special ring years ago from another state & was excited to hear they are still going strong. Heather at the Carmel Indiana location is totally awesome, couldn't ask for a better lady to help me getting my ring repaired. Thanks Heather, you made my year💞 Patricia Nov 11, 2025
I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025
Always a great experience shopping here. We buy everything from here because you know they’ll always take care of you and their protection plans don’t have weird loopholes and fine print like other places. Great place to shop! Deidra Nov 13, 2025
Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025