Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025
Great service, friendly and very knowledgeable. Would recommend to my family and friends to shop there when looking to purchase jewelry. Christy Nov 15, 2025
Mike and Caleb were absolute LEGENDS with helping my fiancee and I with our rings. 15/10 would highly recommend Cayden Nov 13, 2025
The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025
Dana was tremendous help on helping me pick the perfect ring for my Fiancé. Very knowledgeable and Eager to give the best deal. She even made sure to contact me when the store was temporarily closing so I’d be sure to haveny ring if needed. Tremendous customer service. Jonathan Oct 08, 2025
Great customer service! I have been looking for a watch for some time and didn’t want to order online. Roger & Hollands Jewelers ended up being the only place that had it in-stock in their store. No pressure sales, quick transaction, and very friendly people. Will be back in the future. Highly recommend! Pete Nov 11, 2025