Always a great experience shopping here. We buy everything from here because you know they’ll always take care of you and their protection plans don’t have weird loopholes and fine print like other places. Great place to shop! Deidra Nov 13, 2025
A huge shout-out to the team at this location. I get nervous with large purchases and was already anxious after visiting the other jewelers before arriving at Rogers and Hollands. Upon walking in, we were immediately greeted by Christopher, Cady, and Jaxon. These three folks earned my trust right away due to their genuine interest to help and ensure we got what we wanted. Christopher provided us information about warranties, cleanings, protection plans, and setting styles. Information no other jeweler, in town, had provided. The company’s ring designer Brad was available for a consultation coincidentally around the time we walked in, Christopher and Cady helped coordinate an opportunity for us to meet on Teams with Brad, where he crafted the perfect engagement ring for my soon-to-be fiancé. After we designed our ring Christopher and his team were excellent in finalizing the transaction, and it was very cool that he gave us a large amount of spend $300, get $100 off coupons for our next purchase. (Wedding bands) We had a great experience and cannot wait to come back! Thank you Christopher, Cady, Jaxon, and Brad! -Ryan & Alyson Ryan Oct 13, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025
Brad was absolutely incredible! From the moment we walked in, he made the entire process of designing and choosing my engagement ring so easy and enjoyable. He was patient, knowledgeable, and truly listened to what I wanted. His attention to detail and willingness to go above and beyond made all the difference. Because of him, I walked out with the ring of my dreams. If you’re looking for someone who genuinely cares and takes pride in their work, Brad is your guy! Highly recommend! 💍✨ Theresa Nov 13, 2025
Kaitlin was soo helpful, she helped me with finding a watch for my loved one, I was stuck on which one to get but she was super supportive and very patient with me she even wrapped my purchase for me! Thank you so much Kaitlin faith Nov 22, 2025
Rauj! Rauj! Rauj! He is the ABSOLUTE BEST!!! He's patient and so very kind. He thoroughly explains the product and is very knowledgeable. I've been shopping at R&H for over 20 years, and the majority of that time and money has been spent with Rauj. Thank you for being such a great resource and a kind person altogether. Alia S. Nov 06, 2025