Guadalupe has excellent customer service skills. She didn’t rush us and ensure we walked away we with we want. Jennifer Oct 29, 2025
Joel Harris and Brad Ferguson has helped me today find the perfect jewelry that was right for me. This took listening to my wants and making it happen. They both are excellent salespeople and made me feel like more than a customer. Thank you for having such caring people working at Ashcroft & Oak! Ceresier Tarvin Bettyboopblkloc Nov 20, 2025
The over all experience was great. The associate was new and still learning that is why I gave 4 stars. Rene' Oct 17, 2025
Excellent customer service! Garrett provided great attention to detail and was able to recognize exactly what I was looking for. Wasn’t at all pushy! I’ll definitely return! Angela Nov 17, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025