I was unsure of what I wanted, Mark was very helpful and patience in guiding me through my choices, I am very happy with my final decision, my ring is beautiful. Thank you. Sang Nov 14, 2025
Great service and recommendations from the store manager Mike! Very helpful and such a knowledgeable guy. Definitely recommend! dRose Oct 22, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025
BV Mall staff in Canton, OH were friendly, personable, knowledgeable and respected my budget. I bought a diamond pendant necklace and was very happy with the result. Would recommend. Josh Sep 26, 2025
Mike and Caleb were absolute LEGENDS with helping my fiancee and I with our rings. 15/10 would highly recommend Cayden Nov 13, 2025