The customer service is wonderful. Dana chatted with me and cleaned my ring that was my grandmothers as I looked and tried on jewelry. Although I didn't make a purchase today, I will definitely be back! I used to be loyal to another jewelry store but stopped going based on the location being all the way in Joliet and then after driving out there has horrible customer service so glad I decided to stroll in to Rodgers & Hollands today! Jennifer Jul 30, 2025
Lena was phenomenal, patient and great at zoning in on exactly what we had an idea of what we wanted and also what we didn’t know we wanted until we found the one! Highly recommend requesting her for all your questions and ambitions all things jewelry!! Daniel Nov 24, 2025
Very friendly and knowledgeable staff. Cara went above and beyond to make sure we had a good experience. Would highly recommend to purchase from this location. Shanna Nov 03, 2025
Very knowledgeable and helpful about the ring as a whole and about the diamonds. I also think I got a very good deal. I would recommend this store to anyone. The selection was also very good. Kimberly was awesome in helping me. Greg Nov 14, 2025
The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025
I have been going there for 20 years to the same person her name is Rae. She’s amazing. Honest about everything and won’t try to upsell you. Ryan Nov 21, 2025