I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
Theresa is absolutely amazing! I needed my Wife's wedding ring fixed and rodium plated, and she was able to get all my info found, collated into one account and have the ring sent off, fixed and back within a week and a half! Truly wonderful experience every time I come here. Well worth the 45 min drive just to deal with folks that care about each and every one of their clients. Thanks again! Joshua Nov 22, 2025
I stopped in looking for help with specifics for an engagement ring. Right away I was greeted and taken care of. Kim was helping me the most, however the other staff was also kind and attentive when not assisting other customers. Kim (and staff) were very patient as we chose the band and stone with my specific preferences in mind. Very happy with my visit, and will be going back for future jewelry projects/gifts! Brock Oct 22, 2025
I really loved Angie customer service, she took good care of me and got me exactly what I needed. Thanks Angie!! Malcolm Junious Nov 08, 2025
They’re fantastic! The workers are super nice, and I get my boyfriend’s watches from here all the time philymena Oct 21, 2025