Had an slight issue but Mike and customer service went beyond their duties to help resolve the issue. So much gratitude 🙏 Randy Nov 16, 2025
Theresa is absolutely amazing! I needed my Wife's wedding ring fixed and rodium plated, and she was able to get all my info found, collated into one account and have the ring sent off, fixed and back within a week and a half! Truly wonderful experience every time I come here. Well worth the 45 min drive just to deal with folks that care about each and every one of their clients. Thanks again! Joshua Nov 22, 2025
Rogers & Hollands IS the go to place to shop for gifts, surprises, or just because. You will never go wrong shopping there. The atmosphere is great, the staff is polite, kind and attentive to your needs. I have to mention my sales agent Pat Barnes she's Awesome 👌 Give them a try, you won't regret it. This is my go to place for shopping. April Nov 03, 2025
I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025
Sherry and Scott we're incredibly helpful with our search for a new diamond for my wedding ring. I had lost a middle stone and they helped pick out the perfect one. They were knowledgeable, kind, patient and just wonderful! Highly recommend using Rogers and Helen's at Lewis Joliet Mall for your jewelry needs. Coach Nov 21, 2025