The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025
Me and my partner went engagement ring shopping. This was the second store we looked at. Bill was very friendly and got us up to speed on what to know about diamonds, gold, and the like. Showed us a variety of rings so that my partner could get a good feel for how it felt on her hand. Came back after looking at several places in town and decided to go the custom route, which Johnathan helped me with. They asked me if I had a budget in mind, and stated they would try their best to work with that and did so. We went through several iterations with the artists designing the ring. We looked at diamonds together, online, and in person to pick the right center stone. The prices on their diamonds beat comparable diamonds from other retailers. They were very respectful, amenable, and pleasant throughout the whole process. The final product was a ring that my partner was very happy with. Would recommend to anyone! Sam Oct 24, 2025
Friendly service! Great selection! I wouldn’t shop anywhere else! Highly recommend! Moe Oct 23, 2025
Randall was very helpful and professional. He helped us through the whole process quickly and didn't push us to buy anything. Jared Oct 22, 2025
Tessa helped us find the perfect ring for my fiance and helped us find the best deal on a ring and watch! Rommello Nov 15, 2025
I was really well attended by Joanna dykstra I bought a watch and she was really helpful. If you ever go to Rogers, I will highly recommend to ask for Joanna. She’s really friendly and willing to work with you for your best needs I will give her a five star Javier Nov 15, 2025