Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases.

Patty is absolutely amazing at Roger & Hollands in Muskegon. She has helped me on multiple occasions and never fails to outstand me. She is very educated in the field of jewelry.

Several months ago, I stopped in to look at watches. Elliott assisted me showing me many different styles and I focused in on a particular Citizen. I didn’t purchase at that time thinking I would miss my Apple Watch. I have been looking at the watch online since then and went back to purchase it yesterday, 11/22/25. Elliott remembered me and the watch I loved. That is how to treat customers. I bought the watch and had a marvelous experience. They will be my go to place for jewelry. Thank you Elliott and team!!

Sherry and Veronica where very nice and helpful highly recommend coming and visiting them

I really love the service. John was the best person.