I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
I was just passing through to inquire if they could Clean my Ring and also at the same time tell me what size my Ring finger is. My ring looks very nice. While there I also asked about clip in or something for adjustable ring sizing. They were also able to help me with that as well my ring fits so well. Even though I wasn't a customer today, I will definitely be back in the future. The young man that helped me was Gabriel. He was very helpful and polite. cynthia Nov 05, 2025
Brad is great!!! My other half is not the easiest to work with and Brad knows just how to sell to him!! We drive over 2 hours just to deal with Brad. Love this store! Mary Nov 23, 2025
Had an amazing experience at Ashcroft and Oak with Kat and Jason. My mom and I purchased 3 matching gold rings as a surprise for my sister on her wedding day (one for each of us). Jason went above and beyond to ensure the rings arrived in time. It was such a special gift for my sister on her wedding day and we are so grateful for Jason’s effort to ensure the rings arrived in time! Alie Oct 16, 2025
Ayesha and Tahmeena were incredibly helpful and sweet! Will be coming back again :) Malaeka Nov 17, 2025