Jessica and Kyle did a grade A job at helping us and making this experience as laid back and relaxed as possible. There was no pressure on us to do anything we didn’t want to do. They had all the right information and lead us in the best direction for what worked for us! Can’t wait to return next year and work with them again. Sav Oct 04, 2025
Courtney is by far the best rep at the portage location I wouldn’t buy from anyone else…. Unless I wanted a bad deal! Kyle Nov 16, 2025
Me and my partner went engagement ring shopping. This was the second store we looked at. Bill was very friendly and got us up to speed on what to know about diamonds, gold, and the like. Showed us a variety of rings so that my partner could get a good feel for how it felt on her hand. Came back after looking at several places in town and decided to go the custom route, which Johnathan helped me with. They asked me if I had a budget in mind, and stated they would try their best to work with that and did so. We went through several iterations with the artists designing the ring. We looked at diamonds together, online, and in person to pick the right center stone. The prices on their diamonds beat comparable diamonds from other retailers. They were very respectful, amenable, and pleasant throughout the whole process. The final product was a ring that my partner was very happy with. Would recommend to anyone! Sam Oct 24, 2025
So happy to have stopped here - quick service, lots of knowledge and no charge for a small repair, despite their labor! Appreciate the customer service very much. Mary Allison Oct 06, 2025