Very personable, professional and knowledgeable. We didn't feel any pressure to purchase. Andy Nov 02, 2025
I needed a new necklace chain for my pendent and Alexandra helped me find the perfect one! She took the time to explain different chains and helped me try them all on so that I could find the perfect length. She was professional and patient and I would highly recommend her services! Brittney Oct 20, 2025
The customer service is wonderful. Dana chatted with me and cleaned my ring that was my grandmothers as I looked and tried on jewelry. Although I didn't make a purchase today, I will definitely be back! I used to be loyal to another jewelry store but stopped going based on the location being all the way in Joliet and then after driving out there has horrible customer service so glad I decided to stroll in to Rodgers & Hollands today! Jennifer Jul 30, 2025
I have always have the best experience with Pattie and Ruby! They always make sure I am happy with my purchase, and are very patient with me! Alma Oct 24, 2025
An incredible experience with Jennifer Ostrander. I am in love with my wedding band she helped me find! Excellent customer service means something these days and if you want this while you are looking for your special piece of jewelry go visit her and her team at Salmon Run Mall! This location has beautiful pieces and my fiancee and I found it easy to find out forever wedding bands. Ordering was a breeze, offered sale prices were amazing, sizing my ring was done so fast and fit perfectly! Thank you Jennifer and Ashcroft & Oak. A truly wonderful experience and we will return because of this experience! AmberLee Nov 23, 2025
Yulissa Blanco such a great person, don’t lose her!!!! Tiffany great manager too, great discount!!! Rene Nov 22, 2025