Absolutely fantastic experience!!! The small staff was so helpful... and especially Mark who helped me walk through choosing a couple of perfect gifts for my wife. He is among the most professional, kind, and helpful jewelers I have ever had the pleasure of working with. So a HUGE Thank You to him, and to the Roger's brand and store in general for the quality and value both coming together to make some great memories for my family and my wife's birthday this year!! Bravo!!!......... Brian Brian Nov 19, 2025
This is our Go To place for jewelry. They have a great selection in store and anything else you could want for order from their main office and they also offer custom pieces which they are amazing at. The manager, Jim, is very knowledgeable. He and his staff are very helpful and will take the time needed to make sure you get exactly what you want. Any issues we have had in the past 16 years of doing business with them, have been resolved quickly and to our complete satisfaction. If you are looking for a jeweler who will provide excellent service during and after the sale with beautiful pieces, this is the place! Jimmy Nov 09, 2025
I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025
Great service, friendly and very knowledgeable. Would recommend to my family and friends to shop there when looking to purchase jewelry. Christy Nov 15, 2025