Staff are always attentive and helpful. I got my diamonds checked out and cleaned. I got another ring sent out for resizing and it came back in quickly!! My husband buys all my jewelry here.

Even though I didn’t want a “high end” watch, they treated me like a favored customer and didn’t try to push the more expensive ones, but showed what was available. I needed a couple links added to make it more comfortable and they gladly ordered them since they weren’t readily available. The salesman interacted with us while we were looking, showing interest in us. That’s what sold me—besides liking the watch that I bought!!

Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here!

Theresa is absolutely amazing! I needed my Wife's wedding ring fixed and rodium plated, and she was able to get all my info found, collated into one account and have the ring sent off, fixed and back within a week and a half! Truly wonderful experience every time I come here. Well worth the 45 min drive just to deal with folks that care about each and every one of their clients. Thanks again!

If you’re looking for a jewelry store who has knowledgeable, trustworthy, and truly dedicated staff, look no further. We’ve been working with Rae for years, and she has consistently gone above and beyond every single time. She helped us pick out the perfect engagement ring—patiently walking us through every detail, making sure we understood the options, found us the perfect diamond and truly listening to what I wanted. She recently helped me secure a special Bulova watch, and once again, her care, expertise, and commitment were unmatched. What sets her apart is how genuinely invested she is in helping you find the right piece—not just making a sale. She remembers what you like, pays attention to the details, and treats every purchase as if it were her own. I’ve never once felt rushed or pressured; instead, I always feel supported and confident in my choices. She’s the reason we keep coming back, and the reason we recommend her to everyone we know. A true gem in the world of jewelry.