I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you!

Bonnie was amazing she let me try on the rings and sized them to your perfection so If do you have a boyfriend or girlfriend and you want to give them a perfect Christmas gift Rogers & Hollands is always the best

Amazing customer service. Got in and out quickly with what I wanted.

Courtney is by far the best rep at the portage location I wouldn’t buy from anyone else…. Unless I wanted a bad deal!

i lost my wedding band for a second time and i went back to rogers and hollands where i met angie. angie was very nice, courteous and pleasant. she offered another alternative for the new wedding ring which was less expensive but looked identical to my old one and is made of high quality tungsten. angie ordered the new ring and it arrived very quickly. i appreciate angie's help. since this is the third wedding ring we purchased from rogers and hollands i would definitely return.